Safety / Quality Charter
At MB AÉRO , our absolute commitment is to provide our customers with flights of exceptional quality. We are dedicated to creating memorable experiences for each of our passengers, ensuring that every air journey is not only safe, but also highly enjoyable. We ensure this quality by scrupulously respecting the following principles:
Security :
For us , safety is a fundamental commitment.
The Stampe SV4-RS is a new aircraft, built in the Ultralight concept factory in Belgium , the aircraft is maintained with the same rigor as a certified aircraft by a workshop approved by the French national authorities. Safety checks and maintenance are carried out regularly every 50 and 100 flight hours.
Although not mandatory, our Stampe is also equipped with a cell parachute that can be triggered in the event of a major risk to passenger safety.
Each of our flights is carefully planned and executed according to the most rigorous safety standards, because your serenity and well-being is our top priority.
Our experienced pilot instructors are not only qualified, but also dedicated to ensuring safe flights.
Their extensive training goes beyond technical skills; it also encompasses customer service with courtesy and professionalism. Our pilots are ready to answer all your questions and ensure your flying experience is as pleasant as it is safe. Make safety a certainty and your flight a worry-free adventure with our highly skilled team.
Comfort :
Rest assured that we pride ourselves on providing you with impeccably clean aircraft, meticulously maintained to ensure an unparalleled experience.
Although the design of the plane is vintage, access on board is rather easy .
Equipped with all the necessary features, our aircraft are designed to offer you a most enjoyable flight, where the well-being of our passengers is at the heart of every detail.
Punctuality :
We recognise the critical importance of schedules to our customers. Our absolute commitment is to scrupulously adhere to agreed flight times, as we understand how important punctuality is to you. Furthermore, in the event of exceptional circumstances, rest assured that we are committed to proactively informing you of any potential delays in the event of adverse weather.
Personalized customer service :
Our customers are at the heart of our existence, and it is with deep dedication that we are committed to providing them with exceptional, personalized and professional service. Listening to each of their requests, we passionately strive to exceed their expectations. Rest assured that your satisfaction is our top priority, and we are determined to create an experience that reflects our unwavering commitment to your well-being and comfort. Embark with us, where every detail is crafted to meet your individual needs, making your journey a truly memorable one.
Communication :
We make it our mission to provide you with all the essential information regarding your flight in a clear and concise manner. Our team is ready to answer all your questions, anticipate your needs and accompany you throughout your experience, ensuring that every moment of your trip is filled with satisfaction. Rest assured that we are committed to making your flight experience as enjoyable as it is memorable, from the first announcement to landing.
Respect for the environment :
Our commitment to environmental preservation is very important to us. By adopting sustainable flying practices and strictly observing environmental standards, we strive to minimize our impact on the planet. With this in mind, the Stampe SV4-RS , our modern aircraft, stands out for its exceptional acoustic discretion and remarkable energy efficiency. Come aboard this technological marvel, where the harmony between the pleasure of flying and respect for our environment is assured. Live a conscious and responsible aerial experience with us.
In conclusion, we firmly believe that every passenger will have a truly unforgettable flying experience with us. We have meticulously crafted every aspect of our service to offer you an exceptional flight, where excellence is the norm and every moment is designed to exceed your expectations. Embark with confidence on an aerial adventure where emotion meets quality. We are determined to offer you more than just a flight, an experience that will remain etched in your memory
